We are committed to protecting your personal information and handling it responsibly in accordance with applicable data protection laws, including the Sri Lanka Personal Data Protection Act and international privacy regulations where applicable.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, make a reservation, or otherwise interact with us.
Payment details (processed securely through third-party providers)
Any additional information you voluntarily provide
B. Automatically Collected Information
When you visit our Website, certain information may be collected automatically using cookies and tracking technologies, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Clickstream data
Referral source
Approximate geographic location
This information helps us understand website usage and improve user experience.
3. Analytics and Tracking Technologies
We use Google Analytics 4 (GA4) to analyze website traffic and user behavior. Google Analytics uses cookies and similar technologies to collect information about how users interact with the Website.
The data collected may include usage statistics, device information, and general location data. This information is used to:
We use Google Tag Manager to manage website tracking tools and marketing tags. Google Tag Manager does not directly collect personal data but facilitates the deployment of analytics and advertising technologies.
Advertising and Remarketing
We may use advertising services, including Google Ads and remarketing technologies, which may:
Display personalized advertisements
Measure advertising performance
Create audience segments
These services may use cookies and advertising identifiers. You can control personalized advertising settings through your Google Ads settings or your browser preferences.
4. Cookies
Our Website uses:
Essential cookies (necessary for website functionality)
Analytics cookies
Marketing and remarketing cookies
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by law, we obtain consent before placing non-essential cookies.
5. Online Payments
When you make a booking involving payment:
Payments are processed securely via third-party payment gateways.
We do not store full credit card details on our servers.
Payment providers are responsible for securing transaction data in accordance with industry standards.
6. How We Use Your Information
We use your information to:
Process and manage reservations
Communicate booking confirmations and updates
Provide customer support
Improve our services and Website
Send promotional communications (with consent where required)
Comply with legal and regulatory obligations
Prevent fraud and ensure security
7. Sharing of Information
We do not sell personal data.
We may share information with:
Payment processors
Booking engine providers
IT and hosting providers
Analytics and advertising providers
Legal authorities where required by law
All service providers are expected to safeguard your information.
8. International Data Transfers
Because we use global service providers (such as Google), your information may be processed outside Sri Lanka. We take reasonable steps to ensure appropriate safeguards are in place for international data transfers.
9. Data Retention
We retain personal information only as long as necessary for:
Reservation management
Legal and tax compliance
Dispute resolution
Legitimate business purposes
Marketing data is retained until you withdraw consent or unsubscribe.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
Secure hosting environments
SSL encryption
Access controls
Secure payment processing
However, no method of internet transmission is completely secure.
11. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing
Object to certain processing activities
To exercise these rights, contact us at: reservation@oreganoleisure.com
We may require verification of identity before processing requests.
12. Third-Party Links
Our Website may contain links to third-party websites (such as booking platforms or social media). We are not responsible for their privacy practices.
13. Children’s Privacy
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy, please contact:
